Privacy

PRIVACY

This privacy policy describes how your personal information may be stored, used and shared when you visit or make a purchase at WWOOLLFF CO.'s online store (later referred to as the online store).

PERSONAL INFORMATION WE COLLECT

When you visit the online store we automatically collect certain information about your device including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the online store we collect information about the individual web pages or products that you view, what websites or search terms referred you to the online store and information about how you interact with the online store. We refer to this automatically collected information as device information.

We collect device information using the following technologies:

-Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Please visit www.allaboutcookies.org for more information about cookies and how to disable cookies.
-Log files track actions occurring on the online store and collect data including your IP address, browser type, internet service provider, referring page, exit page and date-time stamps.
-Web beacons, tags and pixels are electronic files used to record information about how you browse the online store.

Additionally, when you make a purchase or attempt to make a purchase through the online store we collect certain information from you: Including your name, billing address, shipping address, payment information, e-mail address and phone number. We refer to this information as order information.

When we refer to personal information in this privacy policy we are talking both about device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information that we collect generally to fulfill any orders placed through the online store: Including processing your payment information, arranging for shipping and providing you with invoices and order confirmations. Additionally, we use the order information to communicate with you and to screen our orders for potential risk or fraud. When in line with the preferences you have shared with us we may provide you with information relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud and more generally to improve and optimize the online store's customer experience (for example by generating analytics about how our customers browse and interact with the online store and to assess the results of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

Your personal information may be shared with third parties such as Shopify (WWOOLLFF CO.'s online store platform) to help us use your personal information as described above. You can read more about how Shopify uses personal information here: www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the online store. You can read more about how Google uses personal information at www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our online store's data collection and use practices when we see a do not track signal from your browser.

YOUR RIGHTS

If you are a European resident you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a purchase through the WWOOLLFF CO.'s online store) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe via the Shopify e-commerce platform, including to Canada and the United States.

DATA RETENTION

When you place an order through the WWOOLLFF CO.'s online store we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect for example changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

Please contact us by e-mail at info@wwoollff.co for more details or questions about our privacy practices.